Having an IT support team at your fingertip is the best thing you could have at your disposal. The support team at Melbourne is dedicated to their clients regardless of the situation or problem you may have at the present time. You will learn about their features and their support options. Lastly, you will learn about choosing them to help you.

Features

  • You will have support around the clock.
  • Reasonable prices.
  • Onsite help
  • Experienced IT support team.
  • You will have security services.
  • You will have your network monitored.
  • User protection.
  • Support for your office 365
  • A help desk.
  • Your applications will be managed.
  • And your devices will be managed.

Support Services

The IT support team at Melbourne is experienced in their field, so if you were to have any problem, they would have a solution. Also, if you are having a problem and it is after they are closed, they will extend their after hour service to accommodate your needs. The IT support services they offer are listed below.

Support Options 

The first service is the IT help desk- this is the service you will start with. You will be able to get simple issues solved through email or by telephone. By using this service, you will be able to get help around the clock.

The next option is the IT remote support – this option is there to help you with any issues you are having with your devices on your network remotely.

The next option is the IT onsite support- this option is about coming to you wherever you are and fixing your equipment right there. This service is God sent and very convenient.

The next option is the support network- this is where everything is taken care of by the IT department. All of your routers, your devices firewalls, all of your access points, your switches, and the traffic you get your entire network monitored with this option.

The last option you can get is security support- with this option, you can receive help with your compliance; this is to make sure you do everything correctly. Also, this option is good because your security is safe.

Why you should choose this company

You should choose Australian IT Group because they will make sure you have a working network free from errors. They will come to you and make sure your system is up to date, including all of your hardware and your software. They have been in business for a lot of years and a lot of experience. And because of their years of experience, you can focus on other parts of your business when you hire them. That is why you should choose them.

The best part about this service is that they have unbeatable prices. They are even flexible with their prices, so if things are a little tight, they will work with you. You couldn’t ask for anything better than this service. 

Conclusion

In conclusion, IT support Melbourne help their customers one hundred percent. They offer a variety of features, and it is all for their clients. Their prices are reasonable and flexible. Choosing this IT support is a sound decision that you will not regret at all.